forked from Skynet/wiki
feat: Added page to outline all teh changes since Jan 2023 as well as the process for old members to recover tehir accounts.
Closes #9
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src/recovery/index.html
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src/recovery/index.html
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<!DOCTYPE html>
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<html lang="en-ie">
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<head>
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<meta charset="UTF-8"/>
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<title>Skynet Alumni Renewal</title>
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<link href="../images/favicon/favicon-16x16.png" rel="icon" type="image/png"/>
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<link href="../main.css" rel="stylesheet" type="text/css"/>
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</head>
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<body>
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<div class="wrapper">
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<header class="page-header">
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<img alt="Sharky, our mascot" height="81.56" src="../images/sharky.svg" width="145"/>
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<h1>Skynet Account Recovery</h1>
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</header>
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<main class="page-body">
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<h1>Jan 2023 Downtime & Account Recovery</h1>
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<p>
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In Jan 2023 we had extended downtime, for more information checkout <a href="https://public.skynet.ie/postmortem/2023-01-12_Loss-of-network-access.html" target="_blank" rel="noopener">this link.</a>
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<br/>
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The next section will outline the changes that have been made in the last year while the subsequent one will deal with Account Recovery.
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</p>
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<h2>Service Changes</h2>
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<p>
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As a result of the upgrade/migration/downtime there have been several changes to services.
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<br/>
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Some of these are due to security requirements, others are due to some old software being difficult to source, some are because we have worked with UL Wolves to create a new API to automate many processes.
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</p>
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<h4>Additions:</h4>
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<ul>
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<li>
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<p>
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Account self management page: <a href="https://account.skynet.ie" target="_blank" rel="noopener">https://account.skynet.ie</a>
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<br/>
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This allows new members to sign up, existing members to change account details (password, contact email, ssh keys), and for password resets.
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</p>
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</li>
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<li>
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<p>
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<a href="https://gitlab.skynet.ie" target="_blank" rel="noopener">https://gitlab.skynet.ie</a>
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<br/>
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Our own Gitlab instance with runners, the cluster config and pipelines are <a href="https://gitlab.skynet.ie/compsoc1/skynet/nixos" target="_blank" rel="noopener">here</a>.
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<br/>
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User: <code>$username</code>
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<br/>
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Pass: <code>$password</code>
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</p>
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</li>
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<li>
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<p>
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<a href="https://nextcloud.skynet.ie/" target="_blank" rel="noopener">https://nextcloud.skynet.ie/</a>
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<br/>
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A replacement for Google Drive, has Open Office, maps and a good email suite.
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<br/>
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User: <code>$username</code> or <code>$username@skynet.ie</code>
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<br/>
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Pass: <code>$password</code>
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</p>
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</li>
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<li>
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<p>
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A <a href="https://gitlab.skynet.ie/compsoc1/skynet/discord-bot" target="_blank" rel="noopener">Discord Bot</a> to manage the roles of members in our <a href="https://discord.skynet.ie" target="_blank" rel="noopener">Discord</a>
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</p>
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</li>
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</ul>
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<h4>Changes:</h4>
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<ul>
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<li>
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<p>
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Webmail is now available at <a href="https://mail.skynet.ie" target="_blank" rel="noopener">https://mail.skynet.ie</a>
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<br/>
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Still roundcube which should be familiar.
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<br/>
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User: <code>$username@skynet.ie</code>
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<br/>
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Pass: <code>$password</code>
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</p>
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</li>
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<li>
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<p>
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For Thunderbird use these:
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<br/>
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User: <code>$username@skynet.ie</code>
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<br/>
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Pass: <code>$password</code>
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</p>
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</li>
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<li>
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SSH now requires an ssh key (can be set in the account page above)
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</li>
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<li>
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SSH access is now on <code>skynet.skynet.ie</code>
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</li>
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<li>
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<p>
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Personal sites are now accessible as <code>$username.users.skynet.ie</code> as opposed to <code>skynet.ie/~$username</code>
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<br/>
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This gives us separation from the core Skynet site.
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</p>
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</li>
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<li>
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Old home data can be found in <code>/skynet_old/home/$username</code>
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</li>
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<li>
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Old emails (prior to 2023-01-12) can be found in the <code>skynet_old</code> folder in your mail account.
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</li>
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</ul>
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<h4>Email Aliases:</h4>
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<ul>
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<li>
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We are currently working on associating aliases with the Skynet account they are for.
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</li>
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<li>
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This creates a separate mail account that shares the same password as the base Skynet account.
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</li>
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<li>
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If you believe an alias is missing please get in contact with us (Details are below)
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</li>
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<li>
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Currently, no new aliases are planned, but this may change in the future.
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</li>
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</ul>
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<h4>Removals:</h4>
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<ul>
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<li>
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Lifetime and 10 year memberships ceased to exist in 2019.
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</li>
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<li>
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Email terminal clients are no longer available.
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</li>
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</ul>
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<h2>Account Recovery</h2>
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<p class="p1">
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Reminder: To hold a Skynet account you must be a current member of the UL Computer society.
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<br/>
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This is done through UL Wolves (<a href="https://ulwolves.ie" target="_blank" rel="noopener">https://ulwolves.ie</a>).
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<br/>
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There are no exceptions to this.
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</p>
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<p>
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There are 5 possible workflows for getting back up and running again:
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</p>
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<ol>
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<li>
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You know your Skynet <code>user/pass</code> and your UL Wolves <code>user/pass</code>.
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</li>
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<li>
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You know your Skynet <code>user/pass</code> but not your UL Wolves <code>user/pass</code>.
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</li>
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<li>
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You know your Skynet <code>user/pass</code> but do not have a UL Wolves account.
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</li>
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<li>
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You know your UL Wolves <code>user/pass</code> but not your Skynet <code>user/pass</code>.
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</li>
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<li>
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You do not know your Skynet <code>user/pass</code> and your UL Wolves <code>user/pass</code>.
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</li>
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</ol>
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<h4>You do not know your UL Wolves <code>user/pass</code></h4>
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<ul>
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<li>
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If you signed up with a non UL/Skynet account there is a password reset process: <a href="https://ulwolves.ie/login/help" target="_blank" rel="noopener">https://ulwolves.ie/login/help</a>
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</li>
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<li>
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If you forgot your UL Wolves username Contact Us (see below) and we may be able to inform you what username(s) you had used.
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</li>
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<li>
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If you forgot your UL Wolves password and your UL Wolves username was a <code>@skynet.ie</code> email then follow steps below to create a new account.
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</li>
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</ul>
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<h4>You do not have a UL Wolves account.</h4>
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<ol>
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<li>
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Follow steps 1-6 on <a href="https://renew.skynet.ie" target="_blank" rel="noopener">https://renew.skynet.ie</a>
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</li>
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</ol>
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<h4>You know your UL Wolves <code>user/pass</code></h4>
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<ol>
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<li>
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<p>
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On our Society page (<a href="https://ulwolves.ie/society/computer" target="_blank" rel="noopener">https://ulwolves.ie/society/computer</a>) Request Membership
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<br/>
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(steps 7-8 on <a href="https://renew.skynet.ie" target="_blank" rel="noopener">https://renew.skynet.ie</a>)
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</p>
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</li>
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<li>
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<p>
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Either pay €10 for 1 year online (we can approve instantly once we see the request).
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<br/>
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Or pay €40 for 5 years following steps 9-11 on <a href="https://renew.skynet.ie" target="_blank" rel="noopener">https://renew.skynet.ie</a>.
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<br/>
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(May take a little while to verify with the bank account.)
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</p>
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</li>
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<li>
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Go to the account page: <a href="https://ulwolves.ie/memberships/profile" target="_blank" rel="noopener">https://ulwolves.ie/memberships/profile</a>
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</li>
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<li>
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For the <code>Preferred Contact Email</code> set a <b>NON-Skynet</b> Email
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</li>
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</ol>
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<h4>You know your Skynet <code>user/pass</code></h4>
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<ol>
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<li>
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Go to <a href="https://account.skynet.ie/modify" target="_blank" rel="noopener">https://account.skynet.ie/modify</a>
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</li>
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<li>
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Set the <code>Email</code> to be the <code>Preferred Contact Email</code> from wolves
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</li>
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<li>
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If you want to ssh in also set an ssh key.
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</li>
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</ol>
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<h4>You do not know your Skynet <code>user/pass</code></h4>
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<ul>
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<li>
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Get in contact with us and we will see what we can do.
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<br/>
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We have a few methods that may be able to link your Skynet account with an address you currently possess.
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</li>
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</ul>
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<h4>Contact us</h4>
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<ul>
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<li>
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Email: compsoc@skynet.ie
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</li>
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<li>
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Discord: ping @committee on <a href="https://discord.skynet.ie">our discord</a> (there is a <code>#help-and-support</code> channel).
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</li>
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</ul>
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</main>
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<footer class="page-footer">
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UL Computer Society 2020-<span id="year">2023</span>
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<script>
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document.getElementById('year').textContent = new Date().getFullYear().toString()
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</script>
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</footer>
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</div>
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</body>
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</html>
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