42 lines
1.6 KiB
Markdown
42 lines
1.6 KiB
Markdown
---
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name: "\U0001F41B Bug Report"
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about: For reporting code or design bugs with the software. DO NOT REPORT APACHE/NGINX/PHP CONFIGURATION ISSUES.
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---
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DO NOT REPORT ISSUES CONFIGURING: SSL, PHP, APACHE, NGINX, YOUR MACHINE, SSH, SFTP, ETC. ON THIS GITHUB TRACKER.
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For assistance installing this software, as well as debugging issues with dependencies, please use our discord server: https://discord.gg/pterodactyl
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You MUST complete all of the below information when reporting a bug, failure to do so will result in the closure of your issue. PLEASE stop spamming our tracker with "bugs" that are not related to this project.
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To obtain logs for the panel and wings the below commands should help with the retrieval of them.
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Panel: tail -n 100 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc bin.ptdl.co 99
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Wings: sudo wings diagnostics
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**STOP: READ FIRST, AND THEN DELETE THE ABOVE LINES**
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**Background (please complete the following information):**
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* Panel or Wings:
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* Version of Panel/Wings:
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* Panel Logs:
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* Wings Logs:
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* Server's OS:
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* Your Computer's OS & Browser:
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**Describe the bug**
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A clear and concise description of what the bug is.
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Please provide additional information too, depending on what you have issues with:
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Panel: `php -v` (the php version in use).
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Wings: `uname -a` and `docker info` (your kernel version and information regarding docker)
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**To Reproduce**
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Steps to reproduce this behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen. If applicable, add screenshots or a recording to help explain your problem.
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