269 lines
13 KiB
Markdown
269 lines
13 KiB
Markdown
## PRO
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#### Nanda Vinayakrishnan
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### Duties
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Your duties as a Public Relations Officer are usually to promote the society and its events.
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As part of this, you might have to take photos at events, reply to direct messages on social media, and post on social
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media.
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#### General Overview
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You will need to at least have three of the following things done for **every single** event.
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I recommend using a per-event checklist, maybe a Notion page or whatever suits you.
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It needs to have:
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- [ ] Wolves
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- [ ] Email
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- [ ] Discord
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- [ ] Poster (Optional)
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- [ ] Social Media
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More elaboration on what each of these sections entails is below.
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Part of your job will also involve delegating some of these tasks to other folks, like your Assistant PROs.
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Trying to do everything yourself is a recipe for burnout.
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##### Wolves
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- **Every** event needs to be posted up on Wolves.
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- Familiarize yourself with the Committee Panel on ulwolves.ie, especially the "Events" section.
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- For each upcoming event, you need to navigate
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to https://cp.ulwolves.ie/manage/events/add and fill out the form.
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- For the "Description" section, you can copy and paste the email or discord announcement (removing things like the "
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``@everyone``" tag).
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- Every event needs to be bookable, so click on the "Book on UL Wolves" radio button in the "Pre-Booking" section. You
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don't need tickets (unless its big events like PyCon) or booking notifications.
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- Leave all settings as default with respect to bookings, unless otherwise specified.
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- (Consult with the Treasurer if you need to charge for tickets, if so, how much, and how to handle the money.)
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- Once you've created the event, go to https://ulwolves.ie/whatson, filter by "Computer" and check that the event is
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listed.
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- Click on the event and copy the link, and put it in your discord, email, poster (as a QR code), and social media posts
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and tell people to book on it.
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- More people booking on Wolves is better for record-keeping.
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##### Discord
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- **Every** event also needs to be announced on Discord.
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- The society usually conducts most communication and activity on Discord, so you should try to point people
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to https://discord.skynet.ie as much as you can. Especially in the beginning of the year.
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- Every announcement begins life as a thread in the "pro-forum" channel in the Committee Discord. You'll need to create
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a new post on the forum with the format as follows: ``YYYY-MM-DD {Event Name} Comms`` with the date referring to the
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date of the event.
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- For example, if the event is a capture the flag on the 1st of October, the post should be titled
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``2025-10-01 CTF Comms``.
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- In the thread, you want to link to the committee forum thread in the first post and any important information you
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might need to make an announcement off of.
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- Start making a base announcement, there isn't a specific format, but usually ours followed something like this:
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Hey everyone/@everyone,
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{Quip about the event}
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We'll be having {Event Name} on {Day} the {Date} of {Month}.
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It will be held in {Location} at {Start Time : End Time}. [WRITERS NOTE: TRY NOT TO USE 24HR IT CONFUSES NORMAL PEOPLE]
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See you then!
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Book your slot on Wolves: {Wolves Link}
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{Any other important links} [P.S. Do not use embeds, have the links out there. People wouldn't feel secure clicking on a random link they cant see at first glance in an email]
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- Ideally you want to include more than just the base format, you don't want things getting too same-y
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- After making the announcement, put it in the pro-forum thread and wrap it in triple backticks to make it a code block.
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This will make it easier to read and copy. (The backtick is usually above your Tab key)
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- Post that into the thread, and reply to it with a "@Committee" ping. You will need the assent of at least two other
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committee members to post it (one if it's an emergency).
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- Being funny in the announcements channel is completely fine, make sure you're not annoying people or making the
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announcement difficult to read.
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- Don't use the ``@everyone`` tag for stupid reasons, you don't want people to start muting the announcement channel.
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##### Emails
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- **Every** event should also be announced via E-mail.
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- It's completely fine to copy the Discord Announcement and paste it into the email, but make sure to fix the
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formatting.
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- To make an email, navigate to https://cp.ulwolves.ie/mailbox/computer#compose and click on the "BCC {Number}/{Number}
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Active Members (who have opted in to emails)"
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- You don't need to add any other users to the email, as the BCC will send it to all members.
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- Make sure to include the subject line, which is usually the type of event and what event it is. For example, for
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events, we'd have the subject as "``[Event] Capture the Flag``" or "``[Event] PyCon 2025``".
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- Every time a link is pasted into the email box, select the link text and click on the "Link" button in the toolbar.
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This will make it a clickable link.
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- The same requirements as Discord announcements apply, make sure the UL Wolves link is in the email, and make sure to
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include any other important links.
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- E-mails can't be taken back once sent, so make sure to save things as a draft before clicking "Send" and making sure
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you have the assent of committee members.
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##### Posters
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- Posters can be a bit time-consuming, so you don't need to have one for every single event.
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- You absolutely should, if you can, have a poster for your larger events.
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- If it's allowed, you can also use preexisting posters for the event as the poster for the event.
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- This poster needs to be uploaded on UL Wolves Event Creation page in the "Image/Poster" section.
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- Some Guidelines for Poster-Making:
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- Make sure to include the following information:
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- Time
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- Date
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- Place
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- Event Name
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- UL Wolves Booking link QR Code
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- 10-word tagline (optional)
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- Make sure to use the UL Computer Society Logo, in any corner, usually the top left
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- You can include the Time, Date, Place, and Location in the corner of the poster
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- When putting information in the corners, make sure it floats off of the corner to prevent cropping.
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- Attach the poster as an attachment in the Discord Announcement and the E-mail.
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- Make sure to include the poster in the pro-forum thread
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##### Non-Discord Social Media
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- We have a few social media accounts, but they are not very active.
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- We have official accounts on Instagram and LinkedIn, though we usually use the Instagram account.
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- People will often try to reach out to us on Instagram direct messages, so make sure to check them regularly.
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- You can also use the Instagram account to post about events, but make sure to check with the committee first.
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- There isn't an established format for announcing, but since Instagram's visuals-heavy you'd want to only promote
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events with posters or good visuals
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- Consider handing this to an Assistant PRO, since its really easy to get outstretched with managing insta, discord, and
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emails on top of everything.
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- LinkedIn has been dead forever, consider not bothering with it or don't, whichever one works.
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##### Photography
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- Take pictures at most, if not all, events.
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- CRUCIAL: ASK PEOPLE FOR PERMISSION TO TAKE THEIR PICTURE. IF NOT, MAKE SURE THEY'RE NOT CAUGHT IN THE ANGLES OF OTHER
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PHOTOS.
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- You can use these in the budget and for insta posts or other archival stuff.
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- The Society has its own camera, so make sure to use it. Also use your own phone camera if needed.
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- Take a million pictures of the same scene if you have to, you can get a better chance of a good picture if you do.
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##### Registering events on open-governance
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- Another part of your job is to archive events that happened on open-governance.
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- What you want to do is clone open-governance to your system, navigate to open-governance/Events/{YYYY-YYYY}/ and
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create a new file with the name of the event in the format Semester-{Semester Number}_Week-{Week Number}.md.
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- At the top will be a title, with one ``#`` followed by the event name, so "``# PyCon``".
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- Then you want to create a table with the date, location, time, type, and lead.
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- The type is usually either "Technical" or "Social," and the lead is usually the person who organized the event.
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- For the "Lead" section, try to use the forgejo handle of the person who organized the event.
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- You can use the following template:
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# {Event Name}
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| Date | {Date} |
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|----------|---------------------------|
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| Location | {Location} |
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| Time | {Start Time} - {End Time} |
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| Type | {Type} |
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| Lead | {Lead} |
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## Overview
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{Overview of the event}
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## Requirements
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{Requirements for the event, if any}
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## Promotion
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### Email
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{Email for the event}
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### Discord
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{Discord announcement for the event}
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### Poster
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- Upload any posters to the same directory as the event file, and link to them in the "Poster" section.
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- Copy the same filename as the Markdown file, and rename the poster to it.
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##### Committee Meetings
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- At every committee meeting, there'll be a section for PROs.
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- In that section, you want to ask if the previous event has been archived on open-governance and if not, who'll do it.
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- Usually that's you.
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- Later down the meeting, usually, there'll be a section for upcoming events.
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- There, you need to ask yourself (and maybe the assistant PROs too) the following:
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- Is the event up on Wolves?
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- Is the announcement ready?
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- Is any information needed?
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- Is the poster ready? Do we need a poster?
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- Don't rely on your memory, make sure to write down important stuff in the minutes.
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#### Flavors of PROdom
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###### Vanilla (Announcement Goblin PRO)
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- Typically, has no assistant PROs or just one semi-inactive one.
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- Work on emails, discord, and instagram optionally.
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- Reply to Direct Messages on Social Media
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- Discord
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- Instagram
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- Photography
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- The Society has a camera, and you can use your mobile phone camera
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- Once again: Ask for permission to take pictures of people.
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- Posters take a backseat, and you can use preexisting posters for events if needed.
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###### Marble (Announcement Goblin PRO + PRO who does Posters)
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- Person 1:
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- Manages Discord and Email
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- Person 2:
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- Manages Posters and Instagram
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This distribution of labor isn't set in stone, you can shift responsibilities around and add and remove some ones.
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This is just a suggestion based on a previous way the society's public relations was done
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You want to not overwork one side over the other, since unfair distribution can make people burn out faster.
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###### Neapolitan (Announcement Goblin PRO + PRO who does Posters + PRO who does Social Media)
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- The PRO team has never gone past 3 people and never needed to.
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- Having 3 people is nice because you get more flexibility when delegating work.
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- Generally, it follows the same distribution as the Marble team, but with a third person who does instagram and can pop
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in to help elsewhere like archiving.
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- Same as Marble, you can shift things between roles and add new ones like archival, photos, etc.
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- This is going to need more management of people, so make sure to ping them to remind them of things and to ask them
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how things are going along.
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### Misc/Experience
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The position's really fun since you get a lot more space to just do things you want, but you also get a load of chances
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to fumble, especially with things like emails which are hard to take back.
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You don't really need to be technical to be a PRO of this society, you can be completely new to everything and still do
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a good job.
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The committee is also full of helpful people who will help you out if you ask them, so don't be afraid to ask for help.
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One important thing that needs noting is that everyone on this committee is a volunteer, and they are all doing this for
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free.
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This means that you need to be respectful of their time and effort, and not expect them to do everything for you.
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You can't be overbearing, since that's just socially not the done thing, but you also can't be too hands-off that people
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forget they're on the committee.
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Golden rule for doing anything PRO-related: **If you can finish the task in the time its taking you to ping someone else
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and wait for them to get it done, you can do it yourself.**
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You should also get used to pinging Committee to re-check your announcements.
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Always better to have someone get annoyed at you for pinging them than to have a bad announcement go out.
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Also, remember that this is a volunteer position, not a job.
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If it starts to feel like one, take a step back and consider delegating more or raising it with the committee.
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It's okay to take breaks, and it's okay to drop off the face of the earth for a while as long as you let folks know.
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Additionally, if you see someone else getting burnt out, be the first to step in and help them out.
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People are more likely to accept other people helping than they are to ask for help themselves.
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### Summary
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The Public Relations Officer is a committee position who's main purpose is to manage, well, the Public Relations of UL
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CompSoc.
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Your job will be to announce events, keep people informed, maybe promote things, take pictures, and archive events.
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Depending on the situation, you might also be the first point of contact for people who want to talk to the society.
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You'll need to work with a team, or on your own, but the most important part is that you don't get burnt out.
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Being a PRO is almost as much teamwork as it is actual public relations, and just enjoy stuff.
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And of course, the first rule of PROdom: ✨ **Have fun** ✨
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