+ Jan 2023 Downtime & Account Recovery
+
+ In Jan 2023 we had extended downtime, for more information checkout this link.
+
+ The next section will outline the changes that have been made in the last year while the subsequent one will deal with Account Recovery.
+
Service Changes
+
+ As a result of the upgrade/migration/downtime there have been several changes to services.
+
+ Some of these are due to security requirements, others are due to some old software being difficult to source, some are because we have worked with UL Wolves to create a new API to automate many processes.
+
Additions:
+-
+
-
+
+ Account self management page: https://account.skynet.ie +
+
+ This allows new members to sign up, existing members to change account details (password, contact email, ssh keys), and for password resets. +
+ -
+
+ https://gitlab.skynet.ie +
+
+ Our own Gitlab instance with runners, the cluster config and pipelines are here. +
+ User:$username+
+ Pass:$password+
+ -
+
+ https://nextcloud.skynet.ie/ +
+
+ A replacement for Google Drive, has Open Office, maps and a good email suite. +
+ User:$usernameor$username@skynet.ie+
+ Pass:$password+
+ -
+
+ A Discord Bot to manage the roles of members in our Discord +
+
+
Changes:
+-
+
-
+
+ Webmail is now available at https://mail.skynet.ie +
+
+ Still roundcube which should be familiar. +
+ User:$username@skynet.ie+
+ Pass:$password+
+ -
+
+ For Thunderbird use these: +
+
+ User:$username@skynet.ie+
+ Pass:$password+
+ - + SSH now requires an ssh key (can be set in the account page above) + +
-
+ SSH access is now on
skynet.skynet.ie+
+ -
+
+ Personal sites are now accessible as
+$username.users.skynet.ieas opposed toskynet.ie/~$username+
+ This gives us separation from the core Skynet site. +
+ -
+ Old home data can be found in
/skynet_old/home/$username+
+ -
+ Old emails (prior to 2023-01-12) can be found in the
skynet_oldfolder in your mail account. +
+
Email Aliases:
+-
+
- + We are currently working on associating aliases with the Skynet account they are for. + +
- + This creates a separate mail account that shares the same password as the base Skynet account. + +
- + If you believe an alias is missing please get in contact with us (Details are below) + +
- + Currently, no new aliases are planned, but this may change in the future. + +
Removals:
+-
+
- + Lifetime and 10 year memberships ceased to exist in 2019. + +
- + Email terminal clients are no longer available. + +
Account Recovery
+
+ Reminder: To hold a Skynet account you must be a current member of the UL Computer society.
+
+ This is done through UL Wolves (https://ulwolves.ie).
+
+ There are no exceptions to this.
+
+ There are 5 possible workflows for getting back up and running again: +
+-
+
-
+ You know your Skynet
user/passand your UL Wolvesuser/pass. +
+ -
+ You know your Skynet
user/passbut not your UL Wolvesuser/pass. +
+ -
+ You know your Skynet
user/passbut do not have a UL Wolves account. +
+ -
+ You know your UL Wolves
user/passbut not your Skynetuser/pass. +
+ -
+ You do not know your Skynet
user/passand your UL Wolvesuser/pass. +
+
You do not know your UL Wolves user/pass
+ -
+
- + If you signed up with a non UL/Skynet account there is a password reset process: https://ulwolves.ie/login/help + +
- + If you forgot your UL Wolves username Contact Us (see below) and we may be able to inform you what username(s) you had used. + +
-
+ If you forgot your UL Wolves password and your UL Wolves username was a
@skynet.ieemail then follow steps below to create a new account. +
+
You do not have a UL Wolves account.
+-
+
- + Follow steps 1-6 on https://renew.skynet.ie + +
You know your UL Wolves user/pass
+ -
+
-
+
+ On our Society page (https://ulwolves.ie/society/computer) Request Membership +
+
+ (steps 7-8 on https://renew.skynet.ie) +
+ -
+
+ Either pay €10 for 1 year online (we can approve instantly once we see the request). +
+
+ Or pay €40 for 5 years following steps 9-11 on https://renew.skynet.ie. +
+ (May take a little while to verify with the bank account.) +
+ - + Go to the account page: https://ulwolves.ie/memberships/profile + +
-
+ For the
Preferred Contact Emailset a NON-Skynet Email +
+
You know your Skynet user/pass
+ -
+
- + Go to https://account.skynet.ie/modify + +
-
+ Set the
Emailto be thePreferred Contact Emailfrom wolves +
+ - + If you want to ssh in also set an ssh key. + +
You do not know your Skynet user/pass
+ -
+
-
+ Get in contact with us and we will see what we can do.
+
+ We have a few methods that may be able to link your Skynet account with an address you currently possess. +
+
Contact us
+-
+
- + Email: compsoc@skynet.ie + +
-
+ Discord: ping @committee on our discord (there is a
#help-and-supportchannel). +
+