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+# Alumni Verification
+We are an old Society (1992-<span id="year">now</span>) with a long history of members staying members long after they leave UL.  
+In 2023 we had an outage ([see here for more information][outage_2023]) which lead to us loosing contact with many of these since their contact details were their Skynet email.    
+We are also required to ensure that all active Skynet accounts are linked to a UL Computer Society membership.  
+This put us in the catch22, where folks needed their Skynet account in order to gain access to their Skynet account.  
+
+Many of these people want to regain access to their accounts and will make a request for help.
+
+## How to process Requests
+These requests to gain access to an old Skynet account may come in through one of our Email addresses (``contact@skynet.ie``) or from our [Discord][discord]
+
+### Email
+Keep an eye on the inboxes ye have access to.  
+Ensure that you have set up the aliases correctly (TODO: Email Aliases).  
+Aside from that be polite.
+
+### Discord
+Generally users will bring up their query in ``help-and-support``.  
+It is recommended that you create a Private thread and ping them to bring them into it.  
+This ensures that no private information will leak out.
+
+#### How to create a Private Thread
+
+1. Bottom left there is a Plus icon, click on that and select the ``Thread`` option.  
+   ![plus_icon.png](alumni_verify/plus_icon.png)
+2. In teh segment that popped up tick the Private Thread checkbox.  
+   ![private_thread.png](alumni_verify/private_thread.png)
+
+## The user recovers their own account.
+The easiest way is that the user can recover their own account.  
+This works if they know their own username/password.  
+See [Account Recovery here][account_recovery] for more details.
+
+If the user's account is old enough that the password is hashed with CRYPT then tehy will be unable to reset it themselves (even if they know teh password).  
+This is due to CRYPT being specific to the *machine* it is on, and the LDAP server has moved several times since in the last two decades.  
+In which case check out the following methods.
+
+## Check if there is ``.forward``
+A ``.forward`` file was placed in a users home directory to forward all incoming mail to that address.  
+
+```shell
+USER="username"
+
+# Output a list of paths if one exists for this user
+find  /skynet_old/{mailconfig,home}/$USER-name '.forward'
+
+# use cat to output the contents to teh terminal
+cat /skynet_old/mailconfig/$USER/.forward
+```
+
+### Usernames
+One possible contents of the file is one or more Skynet usernames.
+
+These are not too useful for our use case. 
+```
+usera
+userb
+```
+
+### Email(s)
+What we are looking for is an email (identity) to tie the Skynet account to.  
+In which case you can check with the user that they still have access to teh email.  
+Get them to send you a mail from that account and verify the headers (TODO: Email headers)
+```
+username@example.com
+```
+
+## Find a link to Personal Email
+Nothing in the ``.forwards`` or they no longer have access to the email its time to see if you can tie their current identity to skynet.  
+This is mostly possible since many members used to send mail between their Skynet account and their private account.
+
+SSH into ``skynet.skynet.ie`` and run:
+```shell
+EMAIL="email@example.ie"
+USER="username"
+grep -r "$EMAIL" /skynet_old/{home,mail,mailconfig}/$USER
+```
+It may take a while to run depending on the contents of these folders.  
+in some cases they may have proof of their ID, in which case you can search for that.
+
+Honestly the output of this is vibes based.  
+If there are forwarded email headers its a strong indication.  
+If a file in their ``public_html`` shows up that is also a strong indication.  
+The easiest one is if nothing pops up.
+
+Remember you are the guardian of data on Skynet, if a user cannot prove a connection you are not obligated to grant them access.
+
+[outage_2023]: ../../support/recovery.md
+[discord]: https://discord.skynet.ie
+[account_recovery]: ../../support/recovery#account-recovery
+
+<script>
+  /* I am a lazy fucker */
+  document.getElementById('year').textContent = new Date().getFullYear().toString()
+</script>
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