diff --git a/src/support/backup.md b/src/support/backup.md new file mode 100644 index 0000000..76f4bd5 --- /dev/null +++ b/src/support/backup.md @@ -0,0 +1,72 @@ +# UL Email Backup + +After you graduate, your UL student email account will be deactivated. +There's a decent chance that you'll need access to the emails in that account at some point in the future, so it's a good idea to back them up before you lose access. + +We recommend exporting your emails before your account is deactivated, which happens shortly after graduation (approximately 3 months). +You can export your emails from Outlook, which is the official email client for UL student accounts. + +Outlook has two modes, New Outlook and Classic Outlook. +As of the time of writing, New Outlook does not support exporting emails, so you will need to use Classic Outlook to back up your emails. +If you already use Classic Outlook, you can skip the following section and go straight to [Backup Email][0]. + +## Switching to Classic Outlook + +1. **Open Outlook**: + Launch the Outlook application on your computer. +2. **Access the ``Help`` Tab**: + Click on the ``Help`` tab in the top left taskbar. + ![Outlook Help Bar][1] +3. **Switch to Classic Outlook**: + In the ``Help`` tab, click on "``Switch to Classic Outlook``". +4. **Confirm the Switch**: + If prompted, confirm that you want to switch to Classic Outlook by clicking ``Skip Feedback``. + ![Switch to Classic Outlook][2] +5. **Done!**: + Outlook will close, and then reopen in Classic mode. + +## Backup Email + +1. **Log in to your UL Student Email**: + Open up Outlook or your preferred email client and log in to your UL student email account. +2. **Access the File Menu**: + Click on the "``File``" tab in the top left corner of Outlook. + ![File Menu][3] +3. **Access Open * Export**: + In the left sidebar, click on "``Open & Export``". + ![Open & Export][4] +4. **Export to a File**: + Click on "``Import/Export``" to open the Import and Export Wizard. + ![Import/Export Wizard][5] +5. **Choose Export to a File**: + Select "``Export to a file``" and click "``Next``". +6. **Select File Type**: + Choose "``Outlook Data File (.pst)``" and click "``Next``". + ![Export to Outlook Data File][6] +7. **Select the Folder to Export**: + Choose the folder you want to back up (e.g., "``Inbox``") and ensure "``Include subfolders``" is checked. + Click "``Next``" + ![Select Folder to Export][7] +8. **Choose the Destination**: + Click "``Browse``" to select where you want to save the exported file. + Choose a location on your computer and give the file a name (e.g., "UL_Student_Email_Backup.pst"). + Click "``Finish``". + ![Choose Destination][8] +9. **Set a Password (Optional)**: + You can set a password for the PST file if you want to protect it. + If you don't want to set a password, just click "``OK``". + ![Set Password][9] +10. **Backup Complete**: + Your UL student email will now be backed up to the specified file. + You can access this file later using Outlook or import it into another email client. + +[0]: #backup-email +[1]: ./backup/backup_1.png +[2]: ./backup/backup_2.png +[3]: ./backup/backup_3.png +[4]: ./backup/backup_4.png +[5]: ./backup/backup_5.png +[6]: ./backup/backup_6.png +[7]: ./backup/backup_7.png +[8]: ./backup/backup_8.png +[9]: ./backup/backup_9.png diff --git a/src/support/backup/backup_1.png b/src/support/backup/backup_1.png new file mode 100644 index 0000000..f72fb80 --- /dev/null +++ b/src/support/backup/backup_1.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:ce0956db880ca934f3db880e7a9b3e78316f7cb4c73b35a71df8fe30aeacb553 +size 25856 diff --git a/src/support/backup/backup_2.png b/src/support/backup/backup_2.png new file mode 100644 index 0000000..c3920f1 --- /dev/null +++ b/src/support/backup/backup_2.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:5c757057749a12227a5a97ff3c148668745e64586c8ab8de80ca1212de238496 +size 32454 diff --git 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